E-Merge tech – Niche player in Knowledge Processing

E-Merge tech provides knowledge intensive services to Corporates, Research Organizations, CROs, Competitive Intelligence, Database Companies, International Patent service companies, Marketing organizations and Law Firms.

To offer its customers the most effective services with real-time relevance, the company brings together the best in all the critical areas:

- People
- Process
- Technology
- Systems
- Infrastructure

Engineers, MBAs, Post-graduates in various disciplines, Programmers, Data Management experts, Attorney, Web Researchers and Statisticians combine their effort in understanding the needs of customers and deliver not just the goods but substantial value. This commitment to create value at all times and on every assignment has earned the company the goodwill and respect.

Vision and Mission

Vision:
To become a global leader in Knowledge processing services.

Mission:
We create value to our Customers through our enviable knowledge and enduring relationship.

Values:
Integrity        : Transparent, ethical, honest and adherence to commitments.
Trust             : Inter-dependability, collaborative and symbiotic relationship.
Accountability : Responsible for results by putting knowledge in action.
Respect         : Respect to the customers, employees, vendors and stakeholders.

Organization

The Management:

E-Merge tech has been founded by its CEO and the Managing Director Mr. Raju Elangovan and a team of seasoned Professionals.

Mr. Raju Elangovan's forte is in building a strong organization and nurturing an enduring relationship with clients. He is a very aggressive entrepreneur, a strong KPO professional, a motivator, a Team building expert and Process and Quality Systems Specialist.

He has more than 20 years of experience in various functions from large Indian and Multi National organizations across various industries - Food, Automotive, Electrical, Electronics, Chemical, BPO and KPO. He has held senior level ("C" level) positions in BPO/KPO organizations for more than 8 years and played a pivotal role for the growth of those organizations in US and UK market.

He is a Postgraduate in Human Resources Management from the reputed Loyola College, Chennai, India. He has a Bachelor degree in General Law and a Post graduate Diploma in Training and Development. He pursued MBA through Bharathidasan University. Further, he is a Qualified ISO Lead Auditor and an expert in Six Sigma and TQM.

People:

We have the finest talents with rich experience. Every employee is passionately engaged with the company and they continuously imbibe our business philosophy and the values.

Our team comprises of engineers, MBAs, postgraduates in science and finance, programmers, Data management experts, Lawyers, Web researchers and Statisticians. Backed with experience from various industries, they are quick to observe and understand the needs of clients.

At E-Merge tech training is a strategically important ongoing activity. Training programs are conducted as per the calendar prepared well in advance on communication, leadership, project management, quality systems and customer relationship. Besides, these programs every employee is trained in ISO 9000 quality systems and Six Sigma methodologies. Domain intensive and project specific training programs are regularly conducted by experts regularly.

Process:

Process yields results. Execution-in-Excellence depends upon understanding every project in every minute level. Our people are trained to look at the 'forest as well as the trees'. Every process has a owner. Documented approach is adopted company wide for building robust processes and delivering best results.

Execution of every project is initiated with the formation of a CFT (Cross Functional Team). CFT is constituted by members from technology, domain, operation and quality departments. They meticulously analyze the requirements, define scope of the project, map the processes and roll out an execution plan. They use various tools such as Flow charting and FMEA (Failure mode effect analysis) to design a process.

Quality:

Quality is a non negotiable requirement in all our processes.

ISO Quality system is followed through out the organization. Six Sigma methods are in practice to build robust processes. Quality is ensured at all stages through 3TQS (three tier quality system -Incoming, In-process and Final). Corrective and preventive actions are implemented with speed to ensure consistency and quality continuously.

From the CEO Desk

Dear Valued Browser,

Welcome to our website. We have immense pleasure in providing information of our company.

E-Merge tech is an organization with passion, enthusiasm and respect for everyone. At E-Merge tech we strongly believe, what matters to the customer in the service is Knowledge and Relationship.

In the process of our website development every one at E-Merge tech have contributed. The Values of our company is evolved as a result of intensive discussions among our employees, as they are the shared values.

You will see a unique and common thread in our logo, philosophy, vision, mission and values.

Please keep visiting our site for regular updates about us.

With Best regards,
Raju Elangovan.

Our Logo

E-Merge tech is driven by two guiding Principles in serving our clients.

1. Demonstrate enviable Knowledge.

2. Build enduring Relationship.

Our logo symbolizes our Principles.

The arrow in four directions communicates no boundaries and we are a global organization.

The Blue color conveys Knowledge, strength and confidence. We demonstrate enviable knowledge in whatever we do.

The Red color is an expression of enduring Relationship with our clients. We are emotionally engaged with our clients in whatever we do.

The Tag line 'Knowledge in Action' exemplifies the work culture at E-Merge tech.